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Privacy Policy and Data Security

Who We Are

Prêt Auto Partez and its affiliated websites are subject to federal and provincial laws governing the protection of personal information, including the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector (Law 25).

Prêt Auto Partez takes all matters related to privacy very seriously and takes the necessary measures to comply with these laws. Discover our mission on the About Prêt Auto Partez page.

By personal information, we mean any information about you that you voluntarily provide to us and that allows us to identify you.

Protection of Personal Information on Our Affiliated Websites

The personal information collected on Prêt Auto Partez affiliated websites is confidential; only authorized personnel responsible for handling the requests for which the information was provided have access to it.

Under no circumstances will this information be made public, sold, or disclosed to third parties without your consent, except where necessary to provide the service for which you have registered or to comply with a court order.

For What Purposes Do We Collect Personal Information on Our Affiliated Websites?

The personal information we collect about you on our affiliated websites is used solely to process the online requests for services, financial products, or estimates that you submit to us.

Online Credit Application and Personal Information

In connection with the offering of certain financial products, Prêt Auto Partez provides you with its online credit application tool.

  • These questionnaires are used to collect information about you or your financial situation.
  • This information helps establish your saver, investor, or other financial profile in order to help you choose the services best suited to your needs.
  • This information is not used for any other purposes.

For any questions, please consult our FAQ.

General Data Protection Regulation (GDPR)

This section explains in detail how Prêt Auto Partez uses the personal data we collect from you when you use our website or applications.
Prêt Auto Partez collects the following data:
  • Personal identification information such as full name, email address, mailing address, and phone number.
We collect and process your data in order to:
  • Process your order or financing request.
  • Manage your customer account.
  • Send you, with your consent, special offers on other products and services (Marketing).
Prêt Auto Partez stores your data securely (see technical details below).

If you have agreed to receive marketing communications, you may unsubscribe at any time in the future.

We want to ensure that you are fully aware of all your data protection rights. Every user is entitled to the following:
  • The right to access, rectify, erase, and restrict the processing of personal data.

Technical Security and Hosting (Law 25)

To ensure compliance and the security of your information:
  • Encryption: Data is transmitted through an encrypted and secure connection using the TLS 1.3 protocol (TLS_AES_128_GCM_SHA256, 128-bit keys).
  • Hosting: Our data is hosted on servers located in the United States, in Provo, Utah.
  • Retention: We retain your information for a period of 24 months following the last contact, unless a business relationship is established or the law requires a longer retention period.

Chat Support Tool and Personal Information

In connection with the use of the chat support tool, Prêt Auto Partez offers online services through an advisor who may, where applicable, request and collect information about you.
  • This information establishes your identity and also allows you to benefit from the services accessible through this tool that are best suited to your needs.
  • This information is not used for any other purposes.

Use of Cookies

Cookies are sometimes used on our affiliated websites. These files allow your browser software to be identified from one visit to another and from one page to another within a session in order to facilitate your access to the website and your navigation within it.

  • Cookies can only be read by the website that sends them to your computer.
  • To manage your preferences, see the Cookie Declaration.

Technical Note: We use Google Analytics, deployed through Google Tag Manager, to analyze website traffic, understand user behavior, and improve our services.

Liens vers les sites Web de tiers

Pour votre commodité, Prêt Auto Partez vous propose des liens vers des sites ou des parties de sites de tiers. Prêt Auto Partez n’a aucun contrôle sur le contenu et l’exploitation de ces sites ni sur leurs pratiques en matière de confidentialité.

Par conséquent, tout renseignement personnel que vous transmettez par l’intermédiaire de ces sites est assujetti à la politique de protection de la vie privée de ces derniers. Il est donc de votre responsabilité d’en prendre connaissance afin d’assurer la protection des renseignements qui vous concernent.

Email Communication Policy

It is not the practice of Prêt Auto Partez to solicit its members, by email or otherwise, in order to obtain confidential information about them.

Opt-out. Prêt Auto Partez does not compile user information into a database. We also recognize that you may not wish to receive emails from Prêt Auto Partez.

If you do not wish to receive emails from us, please let us know by sending an email to demande@pretautopartez.ca (or by contacting us through the Contact Us page), with the subject line “Removal from Mailing Lists”.

Privacy Protection

Prêt Auto Partez follows several rules to protect your personal information:
  1. We do not disclose any information about you without first obtaining your consent.
  2. Please note: No Prêt Auto Partez employee may ask you for personal information by phone, such as your debit card number, date of birth, or social insurance number, except during the initial creation of your file.
    • Verify the identity of our representatives on the Our Team page.
  3. If you no longer wish to receive phone calls from us, simply let us know by email or by calling the numbers listed below.

Vulnerability Disclosure Policy

We encourage the disclosure of any vulnerabilities that may be found on our website or applications.
Privacy Officer:

Call Us

+1-450-353-0701

Email

+1-450-353-0702

courriel

demande@pretautopartez.ca